November 26, 2010 - Consumer Reports issues good-bad business list
From Consumer Reports on their Nice-Naughty Business List: 1 Southwest. Two pieces of checked luggage, no charge. And that includes bulky freight such as golf clubs and skis. 2 L.L.Bean. 100 percent product satisfaction guarantee. Return anything at any time for any reason. 3 Zappos.com. Free shipping and free returns, […]