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Seattle parking firm tricks customers for more money

September 10, 2012

By Better Business Bureau

Better Business Bureau is alerting Seattle-area drivers about Republic Parking Northwest after the company failed to respond to 19 of 53 complaints within the past three years.

Patrons of the paid parking lots allege that the company failed to provide functioning and conspicuous pay stations, charged late penalties of more than 60% of original parking fees, and continued to seek payments—up to two years later—after customers claimed to have already paid.

Republic Parking Northwest has earned an “F” rating with Better Business Bureau serving Alaska, Oregon and Western Washington.

While circling the block looking for spaces, consider some tips from BBB and PARK:

  • Prices: Look for signs that clearly outline fees, including time limits and additional charges.
  • Attendants: Be wary if approached by “lot attendants” who are not wearing company uniforms or ID badges.
  • Rules: Understand where to place parking validation stubs and only utilize the appropriate numbered spaces that were purchased.
  • Kiosks: Many complaints stem from problems at parking lot kiosks; if machines malfunction, fail to provide parking tickets or do not return proper change, call the contact number immediately and report issues.

Visit akorww.bbb.org/bbb-news for local marketplace news and other consumer information.

 

  
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Discuss this article

Duncan Meadows January 12, 2016

They send out a notice stating you have not paid for the ticket, yet you have never been in the location of the alleged parking violation, never received a ticket and now have a penalty for not paying for something you did not use. They refuse to send a copy of the ticket.

Erika May September 2, 2016

Yes, this just happened to me. I received a statement in the mail stating that my vehicle was ticketed at 03:15 AM in a location where I have not been and now I owe the original notice plus $25 for failure to pay! How do I get rid of this?

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