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Top 20 Oregon business complaints by industry

January 24, 2011

Top 20 Oregon business complaints by industry
By Oregon Better Business Bureau,

Top Complaints
1.  Auto Dealers – New Cars
2.  Auto Dealers – Used Cars
3.  Identity Theft Protection & Prevention Services
4.  Photographic Equipment & Supplies – Retail
5.  Video Tapes Discs Sales & Rentals
6.  Auto Repair & Service
7.  Property Management
8.  Animal Hospitals
9.  Real Estate Loans
10. Collection Agencies
11. Television – Cable, CATV & Satellite
12. Hotels
13. Furniture – Retail
14. Restaurants
15. Dentists
16* Tire Dealers
16* Credit Cards; Plans
18* Towing – Automotive
18* Apartments
20. Transmissions – Automobile

* Indicates a tie

Top Inquiries
1.  Cellular Telephone Service & Supplies
2.  Real Estate Loans
3.  Auto Dealers – Used Cars
4.  Contractors – General
5.  Roofing Contractors
6.  Heating &Air Conditioning
7.  Auto Dealers – New Cars
8.  Auto Repair Service
9.  Construction & Remodeling Services
10. Market Survey Companies
11. Home Builders
12. Pest Control Services
13. Painting Contractors
14. Property Management
15. Internet Marketing Services
16. Plumbing Contractors
17. Movers
18. Auto Body Repair & Painting
19. Business Consultants
20. Collection Agencies

Some industries just shuffled among the top spots, but a few new industries have joined the top five: “Identity Theft Protection & Prevention Services” and “Photographic Equipment & Supplies – Retail” are new to the top complaints list. “Cellular Telephone Service & Supplies” tops the inquiries list in 2010, up from fifth place in 2009. “Contractors – General” made a jump on the inquiry list; from eighth place in 2009 to fourth place in 2010.

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