The Oregon Biz Report - Business News from Oregon

Read about accutane journal moderate acne here

Oregon DOJ’s top 10 consumer complaints in 2017

March 8, 2018

Oregon Attorney General 

In honor of National Consumer Protection week (March 4—10, 2018), Oregon Attorney General Ellen Rosenblum today released the annual Oregon Department of Justice’s 2017 Top Ten Consumer Complaints list. For the first time, a new category of consumer complaints “Travel Accommodations” made the list. This new category includes complaints related to the August 2017 solar eclipse, but it also includes complaints against car rental companies and hotels.

For the third year in a row, imposter scam calls also topped this list, with 5,378 complaints from Oregonians last year. Imposter scam calls can impersonate a number of people, including the IRS, grandchildren, police, or other law enforcement.

“As we celebrated the solar eclipse last year, there were companies who tried to take advantage of consumers by cancelling reservations, or changing the price of hotel rooms, food and rental cars. Based on the high number of complaints we received, we were ultimately able to get money back, or hotel reservations reinstated, for hundreds of individuals travelling to Oregon for the eclipse,” said AG Rosenblum. “Our consumer complaint hotline and website is always waiting. If you ever have questions about a company, or a business practice, let us know—we want to help you.”

The full list of 2017 complaints:

Imposter Scam Calls
Telecommunications
Financial Services
Motor Vehicle Sales
Fraudulent Entity
Investment Opportunities
Health Related
Auto Repair
Travel Accommodations
Home Ownership Issues

For travel related complaints, consumers should remember that when they book something online, a website may not know if all of the rooms are booked. During big events, or peak season, a consumer should contact the hotel directly and get confirmation in writing along with an assigned room number. It is always advised, when possible, to book directly with the hotel.

Oregon has one of the most robust consumer education and prevention programs in the country. It focuses on elder abuse, as well as scams directed at Oregonians whose first language is not English.

“It is so important for all of us to remind our neighbors, family and friends that if somebody calls you out of the blue on the phone and asks for money or a pre-paid card—JUST HANG UP. It is probably a scam, even if the person claims they are law enforcement, the IRS or anybody else,” said AG Rosenblum.

 

  
Print This Post Print This Post    Email This Post Email This Post

Discuss this article

gbudavid March 14, 2018

What??? No Crooked Politicians??? No Crooked Bureaucrats???

Leave a Reply

Your email address will not be published. Required fields are marked *

Please answer the following question to confirm that you are a real person: *

Top Business News

 

Top Natural Resource News

 

Top Faith News

 

Copyright © 2018, OregonReport. All Rights Reserved. | Terms of Use - Copyright - Legal Policy | Contact Oregon Report

Stay Tuned...

Stay up to date with the latest political news and commentary from Oregon Business Report through daily email updates:

Delivered by FeedBurner

Prefer another subscription option? Subscribe to our RSS Feed, become a fan on Facebook, or follow us on Twitter.

RSS Twitter Facebook

No Thanks (close this box)